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Ok sounds like u gotta play beauracratic games then, love beating CSA @ their own crap! Lol

U gotta ring them & get them to send u out an Application For Review simply to see whats written under all their different sections-fascinating reading & something u need to be familiar with.
Also get them to send out paperwork so u can apply for Child Support & its important u INSIST they send u a copy of their charter-they dont like dont that & they ESPECIALLY HATE IT when u quote it in capitals against them! Lol

Written by Gyps, 24. Aug 2008 01:18 AM

EVERY SINGLE PHONE CALL u INSIST on a reference number to prove the call, also their name, they try to get out of supplying 1 as it means they actually have to open a screen & lodge the details of the call!
Its also gets them in the shit BIG TIME when u supply a reference number for a BLANK SCREEN & u can supply the date, time, who u spoke to & details of the convo & your speaking to their team leader LMAO- been there done that!!
Its a pain but document everything in a seperate book & keep all paperwork.

Written by Gyps, 24. Aug 2008 01:25 AM

I Havent personally dealt with CSA in 2 years, long story but basically in the end I handled my ex's case & got whatever I wanted lol.

There's been a lot of changes put in place Im unfamiliar with so u really gotta read up.

Then u need to have a meeting IN PERSON, u can do it prior to having a review of your case.

If u have paperwork where he's claiming visitation coz he's the dad, thats legally binding documents & its perjury for SIGNING false legal docs! He's LEGALLY admitted being the dad even if he

Written by Gyps, 24. Aug 2008 01:34 AM

HASNT signed the birth certificate!

Leagl is legal, simple as that, stand your ground!

Your also allowed someone in the review with u if u have a letter from your psych stating its necessary for your mental health & to help u understand- a little known fact tho u DO need their prior approval, dont just spring it on them!

Explain your pensions being massively cut coz u HAVENT applied for Child Support coz THEY WONT LET U!!!

Emphasise the childs need to b adequately financially supported which THEIR

Written by Gyps, 24. Aug 2008 01:42 AM

stopping, throw their charter in their face with DIRECT QUOTES about their responsibilities about collecting, your PROVING who the father is with LEGALLY BINDING docs & they are failing in their duty of care.

Thats all step 1!

Step 2? Exactly the same but with a supervisor!

Step 3????

Lodge a formal complaint with the state ombudsman & watch CSA spit chips!

Its amazing how quickly things happen when u involve the ombudsman, who has power above them!

Trust me on that 1, but u gotta follow the correct

Written by Gyps, 24. Aug 2008 01:51 AM

steps & procedures.

Thats why its VITAL u document EVERYTHING, all nice & neat & concise so when u involve the ombudsman u simply send a copy of everything to make his job a piece of cake.

Oh & the ombudsman really REALLY hates those blank screens u have a reference number for! ROFPMSL

Is it all worth is u wonder? U got the next 18 years to figure out the answer to that!

Have fun!

Gyps
xxx

PS- treat it as a game to beat CSA & it makes it a whole heap easier!
Persevere & you'll win.
xxx

Written by Gyps, 24. Aug 2008 02:00 AM

HH, if his name's not on the birth cert, I believe CSA have a statement proforma that he can sign confirming he's the father. I also reckon it might be possible for them to have one for you to complete & sign confirming he's the father & they maybe then contact him to confirm. Ring 'em & speak to them. Dunno how you'll go about "beating" them as Gyps reckons - best off to play along. Afterall, you can't "beat" legislation.

If none of that's the go and/or if he's being a complete arsehole, you'll need to go for proof of parantage through Legal Aid. Speak to Legal Aid, then let Centrelink know what's going on. While ever you're actively pursuing this path, your payments will apparently not drop.

Lastly, speak to a Centrelink social worker about your options with maintenance. Seriously. According to their website, any money you lose through all this you can't get back.

There are options in your circumstance where you don't have to have your payments dropped because of the birth certificate - you need to chase 'em up.

Hope this helps.

Written by Deleted_User, 25. Aug 2008 03:44 PM

There u go hun, some more info for u to follow up on.
MG's pretty cluey, Id make sure u follow up on everything here pretty quick if I was u.

Where I talk bout "beating" CSA MG, Ive been to hell & back with them. In my experience their not very forthcoming with info, nor are they willing to help if your a father trying to reduce payments (my ex) even if you've had a MASSIVE decrease in wages-as I said long story. Basically they INSISTED we couldnt but the ombudsman briefly took over the case to sort it out

Written by Gyps, 25. Aug 2008 05:07 PM

& we ended up with exactly what we asked for.
Fine he may've got all his meds reimbursed but when that was taking upto 6mths & we were spending around $100p/w between us all, its a lot of money up front we needed.
They also wouldnt acknowledge Ash coz she wasnt his but I got no child support for her so he HAD to support her, given I was on carers payment for him coz he was on suicide watch, so I COULDNT work to support her.
The ombudsman reduced payments to what I wanted, acknowledged my medical expenses in

Written by Gyps, 25. Aug 2008 05:13 PM

His child support case for his 3 kids, plus recognised that he'd been working extra overtime to support Ash who was a resident child, so that was also taken into account.

It all resulted in a MASSIVE reduction in his assessed income- bout 15 grand.

CSA themselves REFUSED to do it despite numerous meetings, reviews & objections.

The ombudsman sorted it out.

Yes it was according to legislation but each case MUST be looked at on its own merits, something CSA DOESNT always do.

Hope this gives u hope HH
xxx

Written by Gyps, 25. Aug 2008 05:20 PM